Using Predictive AI to turn compensation data into a proactive retention engine
As Cover Genius scaled globally, the People team needed to move beyond after-the-fact signals like escalations and exits. With CandorIQ’s AI, their HR and Finance teams use predictive analysis to identify flight-risk segments and compensation misalignment early—enabling faster, more confident interventions that strengthen employee trust and retention.
{{component-statistic}}
About the client
Cover Genius is a global insurtech platform that powers embedded insurance and protection products for leading digital companies worldwide.
{{component-info}}
Challenge
Cover Genius needed a more proactive, AI-powered way to identify retention risk and compensation misalignment—especially across highly marketable technical roles.
Before CandorIQ, the team relied on reactive signals like exits, escalations, and manual comp checks, which surfaced issues late and required time-consuming analysis. Without a centralized, predictive view powered by AI, it was difficult to spot risk early, act consistently, or confidently align compensation decisions to market movement and employee sentiment.
Pain points
- Reactive Retention Signals
- Manual Compensation Analysis
- Limited Predictive Insight
- Hidden Misalignment.Inconsistent Intervention
{{component-author}}
Solution
Cover Genius partnered with CandorIQ to bring AI-powered intelligence into their compensation and retention workflows. CandorIQ unified compensation, role, and workforce data into a single system with predictive insights—turning what had been manual, reactive analysis into a real-time, proactive framework.
With a shared view across HR and Finance, the team can now surface flight-risk signals in seconds, act consistently, and make compensation decisions with greater speed and confidence—while keeping humans firmly in the loop.
Key features
- Agentic AI (Predictive Querying & Segmentation)
- Centralized Workforce Data
- HR Systems Integrations
Results
Hours → Seconds
AI-powered insights reduced manual compensation analysis from hours to seconds.
Strengthened Employee Trust
Targeted, market-aligned adjustments strengthened transparency and confidence in pay decisions.
Predictive, Not Reactive
Moved from exit-driven retention to AI-powered, proactive workforce planning.
Repeatable Framework
Established a scalable model for identifying compensation and turnover risk across teams and roles.
What used to take hours of manual comp analysis now takes seconds with AI-powered insights.
Identified and resolved a real flight-risk case before the employee ever raised a concern.
Kept critical technical talent engaged through targeted, market-aligned adjustments.
Tandems (fka SigFig) is a financial services firm that specializes in giving high-quality investment advice to investors of all wealth levels — using proprietary technology to lower the barrier to entry for financial advice.
